OwnBatch support

Get help with CataBatch.

Contact support, report a problem or suggest an improvement for the CataBatch beta.

01

Product support

Email [email protected] with the CataBatch version, the area you were using and a clear description of the result.

02

Report a problem

Include reproducible steps and a screenshot where useful. Never send your password, Shopify access token or another private secret.

03

Suggest a feature

Share the repetitive catalog task you want to simplify, the number of records involved and your ideal outcome.

04

Security reports

Send potential security issues privately to [email protected]. Do not publish customer or store data.

Every feature. Choose only the credits you need.

CataBatch packages unlock the same product features. Select a one-time credit package based on the number of successful catalog records you expect to change.